FAQ

Laserpointer.com ships worldwide from our warehouse in New York, New York. Orders placed by phone, internet, or email will be shipped out within 48 hours.
It is our policy to keep our shipping prices low by passing along our volume savings to you. If you require a shipping cost quote before you place your order, we would be happy to provide one for you. Please call 1-877-952-7377 or email support@laserpointer.com

Inside the United States:
1) USPS Priority Mail: $5.00 for the first item plus $2.00 for each additional item. The average shipping time     isbetween 2 to 3 days.
2) USPS Express Mail: $25.00 (up to 3 items) --- example: 4 items would be $50.00, and 6 items would be $50.00,     butthe 7th item would be $75.00. The average shipping time is between 1 to 2 days.

International Orders:
1) USPS First Class Mail International: $10.00 for the first item plus $5.00 for each additional item. The average     shipping time is between 10 to 14 days.
2) USPS Priority Mail International: $20.00 for the first item plus $5.00 for each additional item. The average     shipping time is between 6 to 10 days.
3) USPS Express Mail International (with tracking): $30.00 for the first item plus $10.00 for each additional item.     The average shipping time is between 3 to 5 days.

Yes, we do offer drop shipping for dealers and resellers. For more details about drop shipping terms, please contact support@laserpointer.com.

A tracking number will not be provided at this time. If you do not receive your order with 7 business days, please email support@laserpointer.com. A support staff will then provide you with further information regarding the shipment of your order.

After making an order at Laserpointer.com, check your email to see if you have received a confirmation email. If it has been some time and you still have not received any emails, please contact support@laserpointer.com to confirm your order.

We guarantee all lasers to be free from defects in manufacture and workmanship for a period of 1 year. If you have any problems with your laser within this warranty period, send it back to us and we will send a brand new replacement back with no questions asked. The only exception is if we discover evidence that the laser has been misused or disassembled. To make a claim, please contact support@laserpointer.com.

Yes, if you are not satisfied with our product within 7 days of receiving it, you can return it for a full refund minus all shipping costs. For further information regarding the exact procedures, please contact support@laserpointer.com.

Do not return any products without prior notification.

Yes, we are based in the United States and all laser products we sell are completely legal. Every one of our products has a FDA accession number which permits the import of the product into commerce and trade within the United States. Even though our product is 100% legal to own and use, if the laser is misused in any way, the user can be arrested and/or fined under Federal and State Law. If the laser is used responsibly, there is nothing to worry about. Shining this laser pointer at a moving vehicle or airplane is considered a felony in the United States.

Yes, batteries are included with your laser purchase. After receiving your laser product, please insert the two AAA batteries (negative end first) into the back end of your laser unit. Turn your laser pointer on by pressing the on/off button located on the side of the laser casing.

Our 5mW green laser pointers are suitable for pointing in classrooms, pointing at buildings, search and rescue, and can even be mounted on firearms. These are just some of the numerous uses for our lasers pointers…

Every laser can be potentially dangerous if misused or abused. Laser pointers are not toys and should not be used without precaution and safety equipment. Please keep laser pointers away from children. Do not shine the laser at any person or vehicle.